Air Travel Discount review and customer satisfaction survey results

 

Air-Travel-Discount.com is conducting an ongoing survey to determine customer satisfaction with the .com travel websites. Current results follow.

Hotwire, Priceline, Orbitz, Travelocity, and Expedia all received excellent marks.

SURVEY RESULTS
 
TRAVELOCITY.COM YES NO Rating 1 to 5
Have you purchased using travelocity.com? 73% 27%
Do you feel you saved money?(5 = big savings)     4.4
Was travelocity.com easy to use?  (5= very easy)     4.9
Would you recommend travelocity.com to a friend? 99% 1%  
Will you use travelocity.com again? 99% 1%  
 
HOTWIRE.COM YES NO Rating 1 to 5
Have you purchased using hotwire.com? 67% 33%
Do you feel you saved money?(5 = big savings)     4.1
Was expedia.com easy to use?  (5= very easy)     4.0
Would you recommend hotwire.com to a friend? 93% 7%  
Will you use hotwire.com again? 95% 5%  
       
ORBITZ.COM YES NO Rating 1 to 5
Did you purchase using Orbitz? 60% 40%
Do you feel you saved money?(5 = big savings)     4.1
Was Orbitz easy to use?  (5= very easy)     4.0
Would you recommend Orbitz to a friend? 94% 6%  
Will you use Orbitz again? 96% 4%  
 
EXPEDIA.COM YES NO Rating 1 to 5
Have you purchased using expedia.com? 56% 44%
Do you feel you saved money?(5 = big savings)     4.1
Was expedia.com easy to use?  (5= very easy)     4.1
Would you recommend expedia.com to a friend? 94% 6%  
Will you use expedia.com again? 94% 6%  
 
PRICELINE.COM YES NO Rating 1 to 5
Have you purchased using priceline.com? 54% 46%
Do you feel you saved money?(5 = big savings)     4.0
Was priceline.com easy to use?  (5= very easy)     3.9
Would you recommend priceline.com to a friend? 94% 6%  
Will you use priceline.com again? 97% 3%  
       

Please fill out the following form if you would like to contribute to our customer satisfaction survey. Results will be posted weekly. If you have any suggestions for adding additional questions to the survey please email us at survey@air-travel-discount.com

 

What company are you rating?? (1=travelocity,2 = priceline, 3=orbitz, 4=expedia, 5=hotwire)

1 2 3 4 5

Have you purchased using this company before?

Yes No

Do you feel you saved money? (1=cost more , 3=no savings, 5=big savings)

1 2 3 4 5

Was their site easy to use ? (1=difficult, 3=average, 5=very easy)

1 2 3 4 5

Will you use this company again ?

Yes No

Would you recommend this company to a friend ?

Yes No

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