Air Travel Discount review and customer satisfaction survey for
airline ticket, car rental and hotel rooms discount travel website
Priceline.com Inc. - PCLN (NASDAQ) enables consumers to use the Internet to save money on a variety of products and services. The Company's product allows customers to name their own price on products or services and communicates that demand directly to participating sellers or to their private databases. Participants include domestic and international airlines, and hotel chains.
Priceline's primary competitors in the online discount travel business are Orbitz, Expedia, and Travelocity.
How priceline.com works:
With Priceline.com, you tell them where you want to go, the number of tickets you need, and how much you want to pay. Priceline then searches for an airline willing to release seats at your price. Within fifteen minutes they will tell you if they found a match.
Airline Tickets: Priceline.com will book you on one of the major full service airlines - at savings of up to 40% or more off the lowest published fares. Full service airlines are those which provide services such as seat assignments and special needs to ensure a comfortable trip. Participating airlines include the major US airlines (Delta, United, Continental, American, America West, US Airways) and more than 20 of the world's leading airlines.
Hotels: You specifiy the city and you'll be presented with a class of hotels to select from (5 star, 4 star ....etc).
Automobile: You save up to 20%
We have called priceline trying to get specifics before booking hotels, but they said their contracts with the hotels do not allow them to do that until after the purchase is made because of the discount rates. You do get to select the class of hotel so you can be assured that you will be staying in the type of hotel you want.
Air travel Discount thinks Pricline.com is a great choice for those making last minute plans.
The real experts are you - the public.
We would like your opinion
Air-Travel-Discount.com is conducting a survey to determine customer satisfaction with the .com travel websites.
Please fill out the following form if you would like to contribute to our priceline.com customer satisfaction survey. Results will be posted weekly. If you have any suggestions for adding additional questions to the survey, or would like to share an experience you had with priceline.com. please email us at firstname.lastname@example.org
Results will be posted weekly.
COMPARE SURVEY RESULTS (to be updated weekly beginning 01-15-03)