Air Travel Discount review and customer satisfaction survey for  

Priceline.com

Click here to save with Priceline.com

airline ticket, car rental and hotel rooms discount travel website

 

Priceline.com Review

Priceline.com Inc. - PCLN (NASDAQ) enables consumers to use the Internet to save money on a variety of products and services. The Company's product allows customers to name their own price on products or services and communicates that demand directly to participating sellers or to their private databases. Participants include domestic and international airlines, and hotel chains.

Priceline's primary competitors in the online discount travel business are Orbitz, Expedia, and Travelocity.

How priceline.com works:

With Priceline.com, you tell them where you want to go, the number of tickets you need, and how much you want to pay.  Priceline then searches for an airline willing to release seats at your price. Within fifteen minutes they will tell you if they found a match.

Airline Tickets: Priceline.com will book you on one of the major full service airlines - at savings of up to 40% or more off the lowest published fares. Full service airlines are those which provide services such as seat assignments and special needs to ensure a comfortable trip. Participating airlines include the major US airlines (Delta, United, Continental, American, America West, US Airways) and more than 20 of the world's leading airlines.

Hotels: You specifiy the city and you'll be presented with a class of hotels to select from (5 star, 4 star ....etc).

Automobile: You save up to 20%

We have called priceline trying to get specifics before booking hotels, but they said their contracts with the hotels do not allow them to do that until after the purchase is made because of the discount rates. You do get to select the class of hotel so you can be assured that you will be staying in the type of hotel you want.

Air travel Discount thinks Pricline.com is a great choice for those making last minute plans.

The real experts are you - the public.

We would like your opinion

Air-Travel-Discount.com is conducting a survey to determine customer satisfaction with the .com travel websites.


Please fill out the following form if you would like to contribute to our priceline.com customer satisfaction survey. Results will be posted weekly. If you have any suggestions for adding additional questions to the survey, or would like to share an experience you had with priceline.com. please email us at survey@air-travel-discount.com

Priceline.com rating  


 Results will be posted weekly.

Have you purchased using Priceline.com before?

Yes No

Do you feel you saved money? (1=cost more , 3=no savings, 5=big savings)

1 2 3 4 5

Was Priceline.com easy to use ? (1=difficult, 3=average, 5=very easy)

1 2 3 4 5

Will you use priceline.com again ?

Yes No

Would you recommend priceline.com to a friend ?

Yes No



COMPARE SURVEY RESULTS (to be updated weekly beginning 01-15-03)
 
ORBITZ.COM YES NO Rating 1 to 5
Did you purchase using Orbitz? 60% 40%
Do you feel you saved money?(5 = big savings)     4.1
Was Orbitz easy to use?  (5= very easy)     4.0
Would you recommend Orbitz to a friend? 94% 6%  
Will you use Orbitz again? 96% 4%  
 
EXPEDIA.COM YES NO Rating 1 to 5
Have you purchased using expedia.com? 56% 44%
Do you feel you saved money?(5 = big savings)     4.1
Was expedia.com easy to use?  (5= very easy)     4.1
Would you recommend expedia.com to a friend? 94% 6%  
Will you use expedia.com again? 94% 6%  
 
TRAVELOCITY.COM YES NO Rating 1 to 5
Have you purchased using travelocity.com? 56% 44%
Do you feel you saved money?(5 = big savings)     3.9
Was travelocity.com easy to use?  (5= very easy)     4.2
Would you recommend travelocity.com to a friend? 97% 3%  
Will you use travelocity.com again? 99% 1%  
 
PRICELINE.COM YES NO Rating 1 to 5
Have you purchased using priceline.com? 54% 46%
Do you feel you saved money?(5 = big savings)     4.0
Was priceline.com easy to use?  (5= very easy)     3.9
Would you recommend priceline.com to a friend? 94% 6%  
Will you use priceline.com again? 97% 3%  
       
       

 

Click here to save with Priceline.com

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