Air Travel Discount review and customer ratings for....  

ORBITZ

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 airline ticket, car rental and hotel rooms discount travel website

Orbitz was started when five airlines - American, Continental, Delta, Northwest and United - came together to develop a travel website that would serve people better. Their goal was to provide a place for convenient, one-stop shopping for low-priced airfares.

Today Orbitz is able to book flights and fares from more than 450 airlines worldwide. Savings are not limited to airfares discounted hotel and car rental rates are available too.

Orbitz has become so proficient at what they do that their competitors are crying foul.

Animosity toward Orbitz began in 2000, when United, American, Delta, Northwest Airlines and Continental Airlines invested $145 million in a venture that was to become Orbitz.

Orbitz first bagan selling tickets in June, 2000, and by February 2001, sales reached over $1 billion. It rival competitors, Expedia and Travelocity took four years and three years respectively to reach the same mark.

Orbtz rivals claim that a great deal of their success can be attributed to to the fact that they can Orbitz the lowest fares because of their "most-favored nation" status, a designation that guarantees that the company gets the airlines' lowest prices on many fares.

Orbitz has countered saying they were the victim of unfair advertising competion as Travelocity has a lock on AOL and Yahoo advertising while Expedia has a lock on Microsoft MSN and Amazon.com.

Air Travel Discount believes the competition is healthy and the customer wins as more and more discount fares become available.

Special Flight Deals on Orbitz!

We would like to know how you the consumer feel about Orbitz.


Please fill out the following form if you would like to contribute to our rating of  the .com ticket agencies. Results will be posted weekly.

ORBITZ.COM rating         orbitz - home of big travel discounts


Please fill out the following form if you would like to contribute to our rating of  the .com ticket agencies. Results will be posted weekly.

Have you purchased from Orbitz before?

Yes No

Do you feel you saved money? (1=cost more , 3=no savings, 5=big savings)

1 2 3 4 5

Was Orbitz easy to use ? (1=difficult, 3=average, 5=very easy)

1 2 3 4 5

Will you use Orbitz again ?

Yes No

Would you recommend Orbitz to a friend ?

Yes No



SURVEY RESULTS (updated weekly)
 

CUSTOMER SATISFACTION SURVEY RESULTS

HOTWIRE.COM YES NO Rating 1 to 5
Have you purchased using hotwire.com? 67% 33%
Do you feel you saved money?(5 = big savings)     4.8
Was expedia.com easy to use?  (5= very easy)     4.0
Would you recommend hotwire.com to a friend? 99% 1%  
Will you use hotwire.com again? 99% 1%  
       
TRAVELOCITY.COM YES NO Rating 1 to 5
Have you purchased using travelocity.com? 56% 44%
Do you feel you saved money?(5 = big savings)     3.9
Was travelocity.com easy to use?  (5= very easy)     4.2
Would you recommend travelocity.com to a friend? 97% 3%  
Will you use travelocity.com again? 99% 1%  
 
ORBITZ.COM YES NO Rating 1 to 5
Did you purchase using Orbitz? 60% 40%
Do you feel you saved money?(5 = big savings)     4.1
Was Orbitz easy to use?  (5= very easy)     4.0
Would you recommend Orbitz to a friend? 94% 6%  
Will you use Orbitz again? 96% 4%  
 
EXPEDIA.COM YES NO Rating 1 to 5
Have you purchased using expedia.com? 56% 44%
Do you feel you saved money?(5 = big savings)     4.1
Was expedia.com easy to use?  (5= very easy)     4.1
Would you recommend expedia.com to a friend? 94% 6%  
Will you use expedia.com again? 94% 6%  
 
PRICELINE.COM YES NO Rating 1 to 5
Have you purchased using priceline.com? 54% 46%
Do you feel you saved money?(5 = big savings)     4.0
Was priceline.com easy to use?  (5= very easy)     3.9
Would you recommend priceline.com to a friend? 94% 6%  
Will you use priceline.com again? 97% 3%  
       
       
 
 

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