Air Travel Discount review and customer satisfaction survey for  

Expedia.com

Click here to save at www.Expedia.com

 

EXPEDIA.COM Review

Expedia, Inc. (Nasdaq: EXPE) operates Expedia.com, a leading online Web site in the United States with localized versions for travelers in Canada, Germany and the United Kingdom.

Expedia's primary competitors in the online discount travel business are Orbitz, Priceline, and Travelocity.

To help customers improve their travel plans, Expedia provides a variety of air, car and hotel booking, vacation packages and cruise special offers, destination information, and point-to-point mapping.

Expedia claims to be the best discount travel service company.

Some industry experts agree - the quality and leadership of Expedia was recently recognized through several awards, including Yahoo! Internet Life's “Best Overall Travel Site.”

The real experts are you - the public.

Air-Travel-Discount.com is conducting a survey to determine customer satisfaction with the .com travel websites.

We would like your opinion.


Please fill out the following form if you would like to contribute to our expedia.com customer satisfaction survey. Results will be posted weekly.

Expedia.com offers discount airline tickets and hotel rooms.

Expedia.com rating  


 Results will be posted weekly.

Have you purchased using Expedia.com before?

Yes No

Do you feel you saved money? (1=cost more , 3=no savings, 5=big savings)

1 2 3 4 5

Was Expedia.com easy to use ? (1=difficult, 3=average, 5=very easy)

1 2 3 4 5

Will you use expedia.com again ?

Yes No

Would you recommend expedia.com to a friend ?

Yes No




 
HOTWIRE.COM YES NO Rating 1 to 5
Have you purchased using hotwire.com? 67% 33%
Do you feel you saved money?(5 = big savings)     4.8
Was expedia.com easy to use?  (5= very easy)     4.0
Would you recommend hotwire.com to a friend? 99% 1%  
Will you use hotwire.com again? 99% 1%  
       
ORBITZ.COM YES NO Rating 1 to 5
Did you purchase using Orbitz? 60% 40%
Do you feel you saved money?(5 = big savings)     4.1
Was Orbitz easy to use?  (5= very easy)     4.0
Would you recommend Orbitz to a friend? 94% 6%  
Will you use Orbitz again? 96% 4%  
 
EXPEDIA.COM YES NO Rating 1 to 5
Have you purchased using expedia.com? 56% 44%
Do you feel you saved money?(5 = big savings)     4.1
Was expedia.com easy to use?  (5= very easy)     4.1
Would you recommend expedia.com to a friend? 94% 6%  
Will you use expedia.com again? 94% 6%  
 
TRAVELOCITY.COM YES NO Rating 1 to 5
Have you purchased using travelocity.com? 56% 44%
Do you feel you saved money?(5 = big savings)     3.9
Was travelocity.com easy to use?  (5= very easy)     4.2
Would you recommend travelocity.com to a friend? 97% 3%  
Will you use travelocity.com again? 99% 1%  
 
PRICELINE.COM YES NO Rating 1 to 5
Have you purchased using priceline.com? 54% 46%
Do you feel you saved money?(5 = big savings)     4.0
Was priceline.com easy to use?  (5= very easy)     3.9
Would you recommend priceline.com to a friend? 94% 6%  
Will you use priceline.com again? 97% 3%  
       
       

Snapshot comparison table of discount online travel services

Travel Site

Services

Savings

Highlights

Expedia.com Airline tickets
Hotels
Cars
Cruises
Vacations
Shows
has ongoing "special" deals - frequently advertises 25-35% off

hotels up to 70%

Expedia guides you thought the selection process. Logical sequence for selecting air travel, hotels, car rentals and entertainment activities.

Offers cancellation waivers.

Hotwire.com Airline Tickets
Hotels
Cars
varies - they advertise 40% Hotwire partners with airlines and hotels and negotiates  Hot-FaresSM and Hot-RatesSM every day.

You are not shown the airline company or hotel until after you purchase, but the rates are good if you're not set on a particular airline or hotel.

Orbitz.com

 

Airline tickets
Hotels
Cars
Cruises
Vacations
varies - can get 40% on airfare & up to 75% on hotels Orbitz claims to have the most available fares from over 450 airlines an that they they can scan more than two billion possibilities in seconds with their advanced search engine. The most airline Web-only fares in the business.

Even rivals state that a great deal of their success can be attributed to to the fact that Orbitz can offer the lowest fares because of their "most-favored nation" status, a designation that guarantees that the company gets the airlines' lowest prices on many fares.

Priceline.com Airline ticOrbtzkets
Hotels Vacations Cruises New Cars
varies - you make bid & see if it's accepted Different from other companies in that you make a bid for the services you need. If accepted you get the tickets for that price.

Excellent choice for last minute purchases.

Travelocity.com Airline tickets
Hotels
Cars
Rail
Vacations Cruises
frequent specials - 25 - 40% You can simply tell them where you want to go or stay and they'll do the searching for you. You'll be presented with a number of alternatives that allow you to make a selection on price, time or whatever criteria best meets  your needs.

Click here to save at Expedia .com

air travel discount homepage| hotels.com review |hotwire.com review | orbitz.com review | expedia.com review

 

air travel discount homepage